We’ve lived in Lincoln Sun City for 6 years and decided to upgrade to a larger home. We contacted Penny and were very impressed with her knowledge of the construction, community, pricing and market knowledge. Her sense of urgency in responding to our questions; looking at property on a moments notice, explaining the process we would go through not only purchasing another home but selling our existing home as well. If you are new to the area and considering our great community contact Penny. You will not be disappointed.

Penny and her staff guided us through the sale of my Aunt’s home. Friends recommended Penny and we could not have been more pleased with her representation. I live in Southern California and my Aunt is in a nursing home near Lincoln. Penny made the process so easy and streamlined for me and my Aunt. She offered excellent advice about the unique Del Webb real estate market, communicated efficiently with all parties, followed up, provided excellent contractor referrals, and kept the process moving forward so that escrow closed on time. At all times I felt completely confident in Penny’s ability to get us the best price possible in a reasonable period of time. My only regret is that since I live in So Cal, I cannot use her services for my own future real estate needs!

We had a great experience working with Penny Carolan. We live out of state and were selling a house in Sun City Lincoln Hills that was in a trust, but Penny made everything straightforward for us. She lined up everything necessary to get the house ready for sale in a short amount of time. When the offers came in, her experience in negotiating was invaluable. Penny was pleasant and easy to work with, and knows the Sun City market inside and out. We highly recommend Penny.

“Always here for you-Penny” This is how Penny signed a note responding to a request two months after the sale of our house. It captures a key reason that I chose Penny and felt comfortable during a very stressful selling process. Penny was always there for us.
Since real estate transactions are high stakes ventures with real world consequences. I conducted an extensive and rigorous interview process looking at four essential real estate skills: Local Knowledge, Process expertise, Responsiveness, and Negotiating Skills. We had a favorite candidate, but as the interviews continued Penny won in a photo finish among three top tier, local agents

At this point, you are probably ready to quit reading. Quit, if you have decided on Penny.
But if not, please continue.

Local knowledge: all real estate is local. Penny was recruited by Del Webb to sell homes and was involved from the very beginning of our development. This gives her a detailed knowledge of every model in the development and a history of sales. Very important when you set the initial sales price — one of the most important factors in getting your home sold. A second benefit of a local agent is knowledge of resources: usual and unusual: Usual like contractors, stagers, movers, etc. Unusual like New Leaf Senior Transitions which helped us pack and sold many items for us including a car.

Responsiveness: “Always here for you” This was most essential for us. We require a relationship where we can trust that the agent understands our needs, gets the details right, and shows concern for us as people. We had a set of personal circumstances that made this move very difficult and physically challenging.
Penny was there for us like an unobtrusive waiter at a five-star restaurant – anticipating our needs and responding to us quickly no matter what other customers or challenges were competing for her time. She always listened with empathy; communicated information even the “hard truths” so that we could grasp and accept them. She had an answer or resource to solve our questions or issues. Her extended team – stager, photographer, contractors, etc. were very professional and personable.

If you haven’t decided that Penny is to be your agent, then my wish for you is that you have a great real estate experience and that Penny is representing the other person in the transaction.